One thing we can count on is that the quantity of information is increasing over time. The prevalence of information, its relationship to knowledge, and its impact on people’s decision-making faculties is becoming a more central concern for UX professionals.
Richard Saul Wurman, the author of Information Anxiety, is a trained architect, a very prolific writer, the founder of the TED conference, and a well-known public speaker. Although he wrote this book 30 years ago, the ideas it presents are just as relevant today as they were then, perhaps more so. It’s a credit to the solidity of his thinking that many of his concepts seem to predict the world in which we live today. Read More
Articles and surveys on the Web and in print tell us that people feel overwhelmed by the ever-increasing pace of change in technology. And, of course, these articles offer a lot of helpful advice on how to ease the stress that people may be feeling as a result of such changes.
As an early-adopting, tech-savvy UX professional, I feel that I should thrive on technological change, be readily able to make sense of it, and incorporate the latest, greatest innovations into my own personal technology landscape. However, I must admit that I am better at this sometimes than others, when I find myself reaching the limit of my capacity to absorb it all. Therefore, I’ve started trying to take a more considered approach toward looking at each new application that comes across my screens. Plus, my time is more precious than ever, so before I download and install an app, I ask myself, How would this improve my current situation?Read More
Many people seem to think of user experience as a controllable outcome of a design process—as though it were something at which you can throw minds, designers, and builders with the goal of understanding and manipulating a person’s experience of a product or service. In fact, user experience is often thought of as defining and managing a person’s experience of a product.
But your product doesn’t define a user’s experience. That person’s own behavior, attitudes, and emotions do. Thus, user experience is a feeling. In reality, it’s even more than that, but if you start with the idea that user experience is a feeling, you’ve already made progress toward really understanding user experience. Read More